Return & Refund Policy

Return & Refund Policy

Please take note that:

After your order is shipped out, you can expect to receive your order within the following time frame:

In local areas: 1 – 6 working days (except Sunday and holidays)
In Non-local areas: 3 – 10 working days (except Sunday and holidays)
Overseas delivery may take between 5-20 business days depending on your location. If you are unsure, please drop us an email first to get an exact quote.

Return Policy

Once the goods are sent, no return will be accepted unless the product is damaged ; the returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition as receive If the goods/products has been used or damaged by the customer, there will not be any refund. ACM Global Bio Tech Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 30 days after the confirmation.
貨物一旦寄出,一概不接受退貨,除非產品有損壞; 退回的货物将与收据一起检查,货物应处于良好状态。包装也应保持原始状态。如果客户使用或损坏了商品,则不会退款。如果您的货物在回程途中丢失,ACM Global Bio Tech Sdn Bhd也将不承担任何责任。一旦我们检查并确认商品/产品,客户将在确认后的30天内收到退款。

Please return your purchase to the following address:

ACM Global Bio Tech Sdn BHD
152-1-14 Komplek Maluri
Jalan Jejaka
Taman Maluri 55100 Kuala Lumpur

Please contact us at or +60 11-6199 2516 if you have any questions or doubts
如果您有任何疑问,请通过acmgbt@gmail.com或+60 11-6199 2516与我们联系。